Business

Social Mediation

Social mediation applies to all types of conflicts arising in the workplace. Its objective is to restore communication, promote mutual understanding, and enable the emergence of acceptable and lasting solutions—in a neutral, confidential, and secure setting.

It can be implemented in the following situations:

• Salary-related conflicts
• Job changes or reorganizations
• Working hours or schedules
• Working conditions
• Tensions in professional relationships
• Disagreements regarding promotions or career advancement
• Disputes over performance reviews
• Moral harassment or abusive behavior
• Discrimination
• Dismissal or termination of employment contract

Mediation provides a space for respectful expression where stalemate can evolve, trust can be rebuilt, and lasting solutions can emerge.

Personal Services

Social Mediation

Social mediation applies to all conflicts related to the workplace. It aims to reestablish dialogue, facilitate mutual listening, and find solutions acceptable to all parties, in a neutral and supportive environment.

It can intervene in situations such as:

• Disagreements over salary
• Changes in position or assignment
• The length or organization of working hours
• Working conditions
• Tensions or breakdowns in professional relationships
• Blockages surrounding promotions or career advancement
• Conflicts related to evaluation or recognition
• Situations of moral harassment at work
• Cases of discrimination
• Conflicts related to dismissal or termination of contract

Mediation provides a safe space to break impasses, restore trust, and co-construct lasting solutions.

Other services

• Personal vocation analysis and professional communication
• Problem analysis and QHHT
• Psycho Astrology training
• Active listening training
  

Business - IT service

Personalized support based on a co-developed plan.

Support is provided based on a plan defined jointly with stakeholders. Each step aims to clarify the situation, structure needs, and align the project with shared meaning and objectives.

Key steps in support:

• Situation analysis: understanding human, relational, and organizational issues.
• Information systems analysis: evaluating existing tools, their use, and their impact.
• Refocusing on meaning: highlighting the values, purpose, and "why" of the project.
• Needs assessment: precisely identifying expectations and required resources.
• Intervention plan definition: developing a realistic and scalable action framework.
• Drafting specifications: clearly formalizing objectives, resources, and indicators.
• Project management: coordination, monitoring, and adjustments during the project.

This support helps create a structured, human and engaging space, where decisions align with the deep needs of individuals and organizations.